DataVault Status

All Systems Operational

Auckland Data Center Operational

HVAC Operational

UPS and Power Operational

General Status Operational

Hamilton Data Center Operational

HVAC Operational

UPS and Power Operational

General Status Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Auckland HVAC Room 1 Degraded Preformance

Resolved - The unit has been repaired and is back in full production.

No customer Impact.
Mar 25, 10:19 NZDT

Update - HVAC 2 - Data Hall 1 Auckland is operating as intended.

No further updates unless there is a degradation in service or once the permanent fix is completed.
Mar 22, 20:52 NZDT

Update - We are continuing to monitor for any further issues.
Mar 22, 16:57 NZDT

Monitoring - The issue has been identified. A temporary repair has been made until the parts become available on Monday.

Currently, all units, including the affected unit, are in production.

Will remain under monitoring for the weekend until a permanent fix can be made.
Mar 22, 16:56 NZDT

Update - Repairs are underway
Mar 22, 16:20 NZDT

Update - It appears the issue has been located with the phase sensing relay. Working on a replacement component.

Temperatures still remain within SLA targets.
Mar 22, 15:36 NZDT

Update - The engineers are onsite continuing to investigate
Mar 22, 14:07 NZDT

Investigating - HVAC 2 in Data Hall 1 is operating in a degraded state.

Service technicians are onsite and investigating

Temperatures in the data hall are largely stable and operating within SLA supply limits. You might notice fluctuations while the technical team works on resolving the issue.
Mar 22, 12:55 NZDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.